Privacy Policy

Is delivery paid?

We know how to please our customers, and to do so, we decided to offer you the delivery without minimum purchase for any order placed on Akolzol Boutique.

As a result, you will never pay delivery fees!

 

How long is the delivery?

The processing time of your order is from 1 to 7 days, then the delivery time in metropolitan (France,Usa,Uk,Spain and more…) varies between 2 and 4 weeks.

The average processing time is 1-3 days.

The average delivery time found is 9-31 days.

*New Costumer Contact Us.

If you order more than one product , you may receive multiple packages , as manufacturing and shipping times may vary slightly.

Do not worry if you get one before the other.

 

 Why these delivery times?

We work directly with craftsmen around the world .

As a result, every product is handmade and made to order.

That is normal, but patience is worth a wonderful product.

 

Is my package well protected?

Each product is delivered in its wooden box, in its reinforced cardboard box or in a neat packaging, you have nothing to fear.

Each package is packed with the most care, and with extra bubble wrap to avoid any risk of breakage.

 

Delivery in peace!

Rest assured, even if you have to be away, you will receive your package directly in your mailbox.

In the case where your parcel can not be deposited in your mailbox, it will wait for you in the counter of your Local Post Office.

 

Return to Mirebois:

 

Easy return

It would be a shame to want to return a product purchased at Mirebois.

But we always respect your choice, it can happen and we will do what is necessary to satisfy your request.

Mirebois return policy “satisfied or refunded” lasts 14 days from receipt of your product.

If 14 days have elapsed since your purchase, we unfortunately can not offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging.

 

How to proceed ?

Simply send an email to i@akolzol.com within 14 days of receiving the product stating that you want an exchange or a refund of the product.

Do not forget to add your name, your address and the date you placed your order.

We want to constantly improve our offers and services, we will be grateful if you specify the nature of the return. This will allow us to improve certain points, but that depends only on you.

After receiving your email, we will study your request quickly and will inform you of the result.

 

Refund

Once we have received and inspected the returned item, we will send you an e-mail to confirm that we have received it. We will also inform you of our decision to approve or reject your refund request.
If your application is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.

 

Refund late or missing

If you have not received your refund yet, please check your bank account first.
Then contact the credit card issuer, as there may be a delay before your refund is officially posted.
Then contact your bank. There is often a processing time required before a refund is posted.
If after doing all these steps, you still have not received your refund, please contact us at i@akolzol.com.

 

Exchange

We only replace an item if it is defective or damaged. If in this case you wish to exchange it for the same article, send us an e-mail to i@akolzol.com and send us your items to memel st 32, 0157, south africe.

 

expedition

To return a product, you must send it by mail to: Memel st 32 Centurion, 0157, South Africa

You will be responsible for paying your own shipping charges to return your item. Shipping costs are not refundable. If you receive a refund, the return costs will be deducted from it.

Depending on where you live, the time required to receive your exchanged product may vary.

If you are shipping an item worth more than $ 30, you should consider using a delivery service that allows you to track the shipment or take out a delivery insurance. We do not guarantee that we will receive the item you return to us.

 

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

 

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

 

Contact forms

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

 

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

 

Analytics

 

Who we share your data with

 

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

 

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

Where we send your data

Visitor comments may be checked through an automated spam detection service.

 

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